Call # 2 ~ 2nd Call – Personal Coaching

download relating documents:

SCRIPTS

CALLING DOWNLINE CUSTOMERS

Tonight we talked about ourselves as coaches vs. trainer/teachers.

Trainers – teach                                    coaches – support others to learn

Trainers – provide answers                  coaches – help others find their own answers

Trainers – have an agenda                    coaches – focus on other’s agenda

Trainer has expertise                            coaches – expertise with person

Talked about “You’re the Expert” Questions

1. What do you want this business to provide for you?

2. What is your vision of your life when that happens?

3. If you could not fail, what would you do?

4. What would you try if you could not fail?

What is your first step?

What do you need to have in place to accomplish this?

How will you make that happen?

We discussed Internal Listening vs. Heart Centered Listening

INTERNAL                                                           HEART CENTERED

Focus on you                                                focus on speaker – block out all else

Listening to thoughts                                listening to speakers words & meaning

Making Judgments                                    Understanding their needs & feelings

Waiting impatiently                                         body focused – eye contact

Interpreting their

Words                                                             Unattached to their interpretation

Searching for

Answers                                                               validates, connects, trusts

In Heart Centered Listening there are:

NO INTERRUPTIONS, NO INTERPRETATIONS, NO JUDGEMENTS, JUST TRUE UNDERSTANDING

Share what you learned with someone in your business.

What is your Why?  Write it down.

PRACTICE HEART CENTERED LISTENING WITH EVERY SINGLE PERSON YOU ENCOUNTER.  BE AWARE OF BEING 100% PRESENT IN THEIR CONVERSATION.